Our mission is to receive and distribute energy from transmission networks and to provide customers with secure and reliable, high-quality, electricity and develop the level of services that provided to them .The activity also produces and distributes electricity consumption bills to subscribers and implements its annual plans and programs to provide high quality services through the use of state-of-the-art technology and easy access to service .

The plans of activity include a number of pillars, objectives and performance standards, including raising the rates of electricity delivery to new subscribers in cities, villages and communities, continuous improvement of the distribution networks to ensure their performance at the safe level, raising the efficiency of energy and facilitating the procedures of connecting and simplifying the electricity service. The development of staff skills in calculating subscriber consumption and billing reading, and the continued attention to raising the efficiency and performance of frontline employees.